Legal

Privacy Policy

Last updated: 1 March 2026  ·  Wolvex Pty Ltd  ·  ABN: 97 867 280 400

Wolvex Pty Ltd ("Wolvex", "we", "us", or "our") operates the Revenue Guard product and the website at wolvexgroup.com.au. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and business details when you complete our Revenue Leak Report or sign up for Revenue Guard
• Business information including trade type, business size, and revenue details you provide during onboarding
• Communications you send to us via email, phone, or our website contact forms
• Payment information processed securely through our payment providers (we do not store card details)

We also collect information automatically when you use our website:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Revenue Guard service
• Set up and manage your Revenue Guard account and workflows
• Send you your Revenue Leak Report and related communications
• Process payments and send billing-related communications
• Send operational updates, product announcements, and support communications
• Respond to your enquiries and provide customer support
• Analyse usage patterns to improve our product and website
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business, including cloud hosting providers, payment processors, CRM platforms, and communication tools — all bound by confidentiality obligations
• GoHighLevel (GHL), our primary platform provider, which processes data on our behalf under their own privacy policy
• Legal authorities when required by law, court order, or regulatory requirement
• Business successors in the event of a merger, acquisition, or sale of all or part of our business, with notice provided to you

4. Data Storage and Security

Your data is stored on servers located in Australia and/or the United States. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We use analytics cookies (such as Google Analytics) to understand how visitors use our website. This data is aggregated and does not identify you personally.

6. Your Rights

Under the Australian Privacy Act 1988 and, where applicable, the GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at the details below.

7. Marketing Communications

We may send you marketing communications about Revenue Guard and related services if you have provided consent or where we have a legitimate interest in doing so. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.